Return Policy

Muse of Medussa Returns Policy

Last updated: 8 September 2023.

We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.

If you’re looking to return or exchange your order, we offer returns within 10 days of product arrival. You can return your product for store credit, exchange, or a refund to the original payment method, minus the shipping cost.

Please note: All returned items must be in new and unused conditions. Any damages will void the refund.

Return Process

To return an item, email us at www.photographyisart@museofmedussa.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.

Return shipping charges are the the responsibility of the purchaser.

Refunds

After receiving your item/s and inspecting the condition, we will process your refund or exchange, minus the shipping cost and tax.

Please allow 5 business days from time of receiving shipment to process returns.

Questions:

For questions relating to our returns policy, please contact us at www.photographyisart@museofmedussa.com